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Your 24/7 Wellbeing Companion

For your good days, bad ones, and everything in between

With Intellect, you have convenient access to effective mental health care, from self-guided tools and assessments to 1-to-1 coaching and clinical support.

Get started by downloading the Intellect app, then:

1. Select “I’m new here” then “With your company“
2. Select “Join via SSO”
3. Sign up using your NUS email and password

Thrive in life and overcome whatever comes your way

Whether you want to build resilience, better manage your emotions, enhance your skills, or know yourself better, Intellect gets you closer to your goals. And it works! With Intellect:

:leaves:81% of employees reported improved ability to regulate their emotions

:relieved: 93% of employees experienced a decrease in anxiety levels after 4-6 weeks of utilisation

:muscle: 76% of employees reported increased ability for coping with challenges

Find the right care for you

Self-care tools

Feel better with rescue sessions, build skills with learning paths, and discover yourself through assessments and journals

1-to-1 coaching

Connect with certified coaches and counsellors who speak your language to support you in your goals

24/7 distress helpline

Get immediate support and access clinical providers for higher touch care

Try it for yourself
Get culturally relevant care, confidentially

You deserve to work with someone who gets you. With Intellect, you’ll be able to choose from an extensive network of local providers accessible in 100+ countries and available in 120+ languages.

Plus, with a privacy-first platform, rest assured you can seek care in a safe, confidential space. Intellect will never disclose personal information to your employer.

Explore Intellect​

Check out resources
Learn about coaching
STUDENTS App Navigation Guide
STAFF App Navigation Guide

FAQ

For our full list of FAQs, please refer to our Help Centre.

Introducing Intellect

Intellect is an employer and student sponsored benefit with a mission to make wellbeing support accessible, relatable, and stigma-free — from everyday support to clinical intervention.

Our research-backed solution is available to everyone on any device — whether through the app, desktop, helpline calls, or in-person sessions. We combine technology with a human touch, delivering culturally sensitive care through certified coaches, counsellors, and psychologists across 100+ global locations.

In moments of need, employees can also find an outlet for effective, in-the-moment care with experienced EAP helpline responders and confirm a timely appointment.

We’ve designed a simple and effective emotional wellbeing journey for everyone. With Intellect, all these features are available to you on one seamless platform.

*Refer to App Navigation Guide for more details on how to access these features.

You can email us directly at support@intellect.co.

Alternatively, you can reach us through the Intellect app by going to Profile > Settings > Report a Problem.

For new users joining via SSO:

  1. Download the Intellect app
  2. Select “I’m new here” then “With your company“
  3. Select “Join via SSO”
  4. Sign up using your NUS email address
  5. Log in via Lifelong Blue ADFS using the following formats (e.g. e0123456)

 

Already an Intellect user? 

  1. Using your mobile phone, install the Intellect app
  2. Select “I already have an account”
  3. Select “Continue with SSO”

 

If you are unable to log in, please try the following steps:

  • Manually type in your email address instead of using auto-fill.
  • Double-check that your email address is entered correctly (it is case-sensitive).

For new users:

  1. Visit app.intellect.co
  2. Click “Sign up” and “Continue with SSO”
  3. Sign up using your NUS email address

 

Already an Intellect user? 

  1. Visit app.intellect.co
  2. Click on “Continue with SSO”
  3. Enter your email address and click “Continue”

 

If you are unable to log in, please try the following steps:

  • Manually type in your email address instead of using auto-fill.
  • Double-check that your email address is entered correctly (it is case-sensitive).

Self-Guided Tools

Self-Guided tools are short, 3–5 minute resources designed to help you build skills for everyday challenges, better understand and manage your emotions, and enhance your overall wellbeing through reflection and introspection.

These tools cover a wide range of topics, including improving sleep, reducing anxious thoughts, practising mindfulness, building healthier habits, and more.

Behavioural Health Coaching

Coaching at Intellect comprises 30 or 60-minute sessions with International Coaching Federation (ICF)-certified Coaches, Counsellors, and Psychologists. These sessions are designed to help you manage emotions and challenges while supporting both personal and professional growth. Through future-focused conversations, your Coach will work with you to set goals, gain clarity, and hold you accountable for your progress.

Think of coaching as having a trusted guide who helps you grow and succeed in work and in life. Coaching provides a supportive space to explore where you want to go, understand the motivations behind your goals, overcome obstacles, and design a structured plan that’s built by you — and for you.

Whether you want to better manage stress and emotions, advance your career, or simply have someone to support you as you navigate life, personalised coaching can help you move closer to meaningful change and improved wellbeing.


Here are some areas you can use coaching for:

✔︎ Health and lifestyle                   ✔︎ Productivity and time management

✔︎ Setting boundaries                    ✔︎ Relationships and conflicts

✔︎ Work or personal stress            ✔︎ Leadership coaching

✔︎ Breaking or making habits        ✔︎ Discovering purpose

You can book a session via the Care Tab on the Intellect app or from the Home page on the web.

Yes! We have local Behavioural Health Coaches available in 100+ locations and across 120+ languages. This allows you to choose a coach from your region who speaks your native language and understands your cultural background.

Most definitely! We believe it’s important to work with a coach who is the best fit for you. If you feel your coach isn’t the right match, you can easily switch to a different coach directly in the app:

  1. Go to the Messaging section
  2. Click the 3 dots at the top right
  3. Choose the option to change coaches

Clinical Support

Clinical Support at Intellect, also known as therapy and counselling, comprises sessions up to 60 minutes with Clinical Psychologists & Counsellors who provide culturally-sensitive treatment on deeper-rooted challenges, alleviate feelings of distress, and resolve crises.

Your sessions are a safe space to understand the situation(s) you’re in, identify triggers, build coping skills, and achieve acceptance of a diverse range of emotions.

Here are some areas where you can get clinical support on:

✔︎ Chronic depression                   ✔︎ Addictive behaviours     

✔︎ Grief and bereavement             ✔︎ Eating disorders

✔︎ Anxiety issues                           ✔︎ Trauma-related

You can access Clinical Support, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.

Virtual sessions:

  1. Go to the Care tab 
  2. Select Clinical and tap Connect with Clinician
  3. Fill in the requested information and complete the screening assessment
  4. Select a Clinician to book your 1-hour Clinical session

 

Note: Face-to-face sessions are temporarily unavailable for students.

You can access Clinical Support, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.

Virtual sessions:

  1. Go to the Care tab 
  2. Select Clinical and tap Connect with Clinician
  3. Tap Online
  4. Fill in the requested information and complete the screening assessment
  5. Select a Clinician to book your 1-hour Clinical session

 

Face-to-face sessions:

  1. Go to the Care tab 
  2. Select Clinical and tap Connect with Clinician
  3. Tap In-Person
  4. Fill in the requested information and complete the screening assessment

24/7 Distress Helpline

A dedicated helpline providing immediate support for individuals in urgent distress. Calls are answered within 25–45 seconds by trained professionals from the Crisis Helpline team, who offer empathetic listening, in-the-moment counseling, crisis intervention, and referrals to appropriate resources or services. The helpline supports individuals experiencing a range of crises, including mental health emergencies, work-related challenges, family issues, suicidal ideation, and other distressing circumstances.

Dependents Access (for NUS Staff only)

You can invite your dependents to have full premium access to Intellect directly through your account. 

Go to the Profile tab > Settings > Add Dependents. Once added, your dependents will receive an email with a registration link to create their personal account and access premium services.

A dependent is defined as any person that is the individual’s: legally married or registered civil partners’; or biological or legally adopted children or grandchildren or ward under the age of 18 years old; or biological or legally adopted parents or grandparents.

A dependent is considered a minor if he/ she is a child. A child is defined as any natural or legally adopted child of a parent or legal guardian that is a human being below the age of eighteen (18) years unless under the law applicable to the child, majority is attained earlier.

Privacy & Confidentiality

Data privacy and security are our utmost priority. As such, we employ rigorous measures that meet the privacy regulatories (e.g. PDPA, HIPAA, GDPR) to ensure that all user data is protected, kept confidential, and never misused. 

Our Zero-Knowledge Encryption policy keeps your text-based entries completely private. No one else can access that – not us, nor your employer.

All interactions with our providers are strictly confidential. That means your employer will not know who is using these services.

The types of data collected include your registration information, participation in sessions, and user engagement data – which are never shared with your employer.

To ensure user anonymity & confidentiality, we only use aggregated and anonymised data for product improvement, development, and research purposes.

*Please refer to our Privacy Policy for details.

Need immediate support? Call the helpline anytime

Disclaimer Know more about Helpline purpose and data privacy.
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Disclaimer

Intellect 24/7 helpline services primarily provides in-the-moment-support assist in queries on our services for our customer and their employees.

By utilising the Intellect 24/7 helpline services, the Customer (the “Data Subject”) provides their express and informed consent for Intellect Company Pte. Ltd. and subsidiaries (the "Data Controller"), to collect and Process their Personal Data (including, but not limited to, full name, email address, phone number, date of birth, gender, and job title) and Sensitive Personal Data (Health Data), for the sole purpose of providing Intellect services and ensuring compliance with global data protection laws, including PDPA, PIPL, the GDPR, and HIPAA, across all global operational jurisdictions (APAC, ANZ, LATAM, EUROPE, USA, UK).

The Data Subject acknowledges their data may be stored and processed by Intellect globally, and all inquiries regarding their Data Subject Rights must be submitted to support@intellect.co

Copyright © 2026 Intellect.co

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